NEW From OTA Stay to Direct

Turn a first Airbnb stay into a future direct relationship.

Yada helps you keep compliant guest history, build consented relationships after checkout, and use proven lifecycle follow-up and loyalty to earn future bookings on your own website.

Every source, unified4 sources
Guesty
Reservations · 7 stays
Synced
Website widget
Form fills · chat
Synced
Captive WiFi
Email capture
Synced
CSV import
Past guest list
Synced
Sarah MartinezGuest 360
Stays
4 · $8,240 LTV
Last message
Widget · 2 days ago
Loyalty
Gold · 4,200 pts
Predicted trip
Apr 10–14
1
profile per guest
100%
history retained
Revenue this month+34%
$24.1k
from campaigns
81%
avg open rate

After the first OTA stay

Keep the relationship after checkout

Airbnb may introduce the guest. Yada helps you recognize them across stays, retain the relationship in your own guest data, and create a better reason to return direct.

Full historyGuest 360
Booking confirmed · Casa Palma
Mar 14 · $1,640
Direct
Widget chat · asked about WiFi
Mar 18
Upsell accepted · late checkout
$45 · via portal
+$45
Win-back email opened
Apr 9
2nd booking confirmed
May 3 · $2,100
Retained

Unify the guest history

Bring reservations, conversations, stay value, preferences, and future interactions into one persistent guest profile.

Sarah MartinezGuest 360
Stays
4 · $8,240 LTV
Last message
Widget · 2 days ago
Loyalty
Gold · 4,200 pts
Predicted trip
Apr 10–14
1
profile per guest
100%
history retained

Earn permission to reconnect

Use branded guest touchpoints and consent-aware follow-up so future outreach starts with a relationship guests recognize.

Sarah M. · GoldMember
4,200 pts800 to Platinum
2.4×
repeat bookings · vs non-members
Direct
only rewards · not OTA stays

Make direct worth returning for

Use loyalty points, member perks, relevant offers, and a better guest experience to give travelers a reason to choose you next time.

Guest recognition

Remember the person, not the channel

Yada keeps a continuous guest record even when reservations arrive through different channels or PMS systems, so returning travelers are recognized and every interaction starts with context.

Lifecycle marketing

Follow up when the next trip is taking shape

Use predicted travel windows, anniversaries, loyalty moments, and booking intent to reach past Airbnb guests with relevant email, SMS, RCS, or WhatsApp campaigns.

Sarah MartinezGuest 360
Stays
4 · $8,240 LTV
Last message
Widget · 2 days ago
Loyalty
Gold · 4,200 pts
Predicted trip
Apr 10–14
1
profile per guest
100%
history retained
Predictions firing nowLive
Predicted trip window
38 guests · Apr 10–14
Firing
Churn risk detected
Last stay 90d+ ago
Win-back
Stay anniversary · Sarah M.
1 year since first stay
Queued
12
signals active
$6.8k
revenue this month
Post-booking journeyRunning
Booking confirmed
Auto-enrolled
Done
Pre-arrival SMS
3 days before
81% open
In-stay upsell
Day 1 · late checkout
34% accepted
Post-stay review
2 hrs after checkout
68% response
31%
conversion rate
0
manual work

Customer proof

Built for operators who want the second booking to be direct

See how vacation rental teams use Yada to preserve guest relationships after OTA stays, personalize follow-up, and earn repeat revenue on their own terms.

“Using Yada is a no-brainer for us.”

Tristan Tuchow

Founder, Luxury Vacation Stays

“Yada finally gave us a way to bring guests back to book direct instead of handing another commission to the OTAs.”

James Anderson

Founder, Coastal Escapes Co.

“For the first time we actually own our guest data — and Yada turns it into bookings on autopilot.”

Matthew Brooks

Co-Founder, Summit Stays

“Our repeat guests used to disappear after checkout. Now Yada keeps them coming back season after season.”

Emily Grace

Owner, Harbor & Pine Rentals

“We got crazy responses last week!!”

Mark Dennis

Owner, Plus Vacation Rentals

“The inquiry winback alone paid for Yada in the first month — nights that would’ve sat empty are getting booked.”

David Mitchell

Director of Revenue, Blue Sky Getaways

“It runs the guest messaging we never had time for. It’s like adding a marketing hire without the payroll.”

William Scott

Head of Guest Experience, Anchor Point Properties

“Our review scores climbed once Yada started reaching out to guests at the right moment. Guests feel looked after.”

Michael Brown

Founder, Cedar Ridge Cabins

“$22,614 in new direct bookings in just 8 days.”

Jeff Gibb

Director of Operations, Home Team Vacation Rentals

“Upsells we used to forget about now sell themselves — early check-ins and late checkouts add up fast.”

Benjamin Miller

Operations Manager, Coastline Collective

“We sent our first SMS campaign in minutes and had inquiries coming back the same afternoon.”

John Parker

Marketing Director, Wanderwell Rentals

“Yada quietly became our entire guest marketing engine — winbacks, loyalty, and reviews all in one place.”

David Taylor

Co-Founder, Sandbar Vacation Homes