Market to the guests you already have.

Use the guest data you already have to fill gaps, win back past stays, and give travelers a direct reason to return.

AI campaign composerDraft ready
Hi Sarah, it has been a while since your last stay at Casa Palma. Your dates in April are open. Book direct and your Gold points carry over.
Audience
Gold members · no booking in 60d
312
Subject
Your April dates are open
Channels
Email · SMS · WhatsApp
Approve and send
Broadcasts3 active
Summer win-back
14,820 guests · Email + SMS
Sent
VIP early access
1,240 guests · Sends Apr 2
Scheduled
Win-back · 90d inactive
3,100 guests · WhatsApp
Draft
$24.1k
revenue this month
81%
avg open rate
Revenue this month+34%
$24.1k
from campaigns
81%
avg open rate

$10M+

Repeat bookings driven

11x

Average ROI

1 week

Time to get live

The platform

Marketing expertise built for the moments that move a booking

Campaigns, journeys, and signals help your team act when a guest is ready to hear from you, not after the opportunity has passed.

Broadcasts3 active
Summer win-back
14,820 guests · Email + SMS
Sent
VIP early access
1,240 guests · Sends Apr 2
Scheduled
Win-back · 90d inactive
3,100 guests · WhatsApp
Draft
$24.1k
revenue this month
81%
avg open rate

Broadcasts

One-off campaigns across email, SMS, and WhatsApp — written by AI and segmented automatically.

Post-booking journeyRunning
Booking confirmed
Auto-enrolled
Done
Pre-arrival SMS
3 days before
81% open
In-stay upsell
Day 1 · late checkout
34% accepted
Post-stay review
2 hrs after checkout
68% response
31%
conversion rate
0
manual work

Journeys

Automated sequences for every stay — pre-arrival, upsells, reviews, and win-backs.

Signals4 firing
Gap Apr 10–13
38 guests targeted
Firing
Stay anniversary
14 guests · Mar 14
Fired
Predicted trip
38 guests · Apr 10–14
Queued
Art Basel Miami · Dec 4–8
624 past guests
Scheduled
$6,840
revenue this month
0
manual steps

Signals

Triggers that fire the perfect message on intent — trip windows, anniversaries, open dates.

Broadcasts

Reach every guest. Fill every gap.

Write a campaign once and send it across email, SMS, and WhatsApp — AI-personalized to each guest and segmented automatically. Empty weekend? Fill it in minutes.

Journeys

Every booking starts a conversation

Pre-arrival info, in-stay upsells, post-checkout reviews, and win-back nudges. Set the journey once and it runs for every guest, every stay.

Broadcasts3 active
Summer win-back
14,820 guests · Email + SMS
Sent
VIP early access
1,240 guests · Sends Apr 2
Scheduled
Win-back · 90d inactive
3,100 guests · WhatsApp
Draft
$24.1k
revenue this month
81%
avg open rate

A standalone guidebook app

Looks nice, but it stops at checkout — no review timing, no data, no path to the next booking.

Post-booking journeyRunning
Booking confirmed
Auto-enrolled
Done
Pre-arrival SMS
3 days before
81% open
In-stay upsell
Day 1 · late checkout
34% accepted
Post-stay review
2 hrs after checkout
68% response
31%
conversion rate
0
manual work

Yada

Upsells in a tap, answers 24/7, times the review perfectly — and feeds every guest into your marketing and loyalty.

One platform

Your whole guest-marketing stack, in one place

The full guest-marketing stack — no extra tools, no agency, no spreadsheets.

AI campaign composerDraft ready
Hi Sarah, it has been a while since your last stay at Casa Palma. Your dates in April are open. Book direct and your Gold points carry over.
Audience
Gold members · no booking in 60d
312
Subject
Your April dates are open
Channels
Email · SMS · WhatsApp
Approve and send

AI-written campaigns

Email, SMS, and WhatsApp written for you and personalized to each guest — ready to send in minutes.

Smart segmentsAuto-updating
Gold members
412 guests
Active
Past guests · 60d inactive
3,100 guests
Active
High lifetime value
186 guests
Active
Families · summer
940 guests
Active
4,820
guests profiled
Hourly
refresh

Smart segments

Audiences built automatically from booking history, spend, and behavior.

Campaign templates12 ready
Summer win-back
Email + SMS
Holiday early access
Email
Loyalty milestone reward
WhatsApp
Vacancy fill · last minute
SMS
Birthday stay offer
Email

Pre-built templates

Launch proven campaigns in a click — no copywriting required.

ChannelsAll live
Email
64%
SMS
81%
WhatsApp
74%
RCS
58%
2.4M
messages sent today
99.98%
uptime

Every channel

Email, SMS, RCS, and WhatsApp — reach guests where they actually reply.

Gap-night alertsLive
Apr 10–13 · Casa Palma
3 open nights
Firing
May 2–4 · Surf House
2 open nights
Queued
Jun 12–14 · Casa Sol
2 open nights
Matched
14
guests matched
$1,240
booked from alerts

Signals

Automated triggers that fire on intent and fill your calendar before gaps cost you.

Signals

Let your guest data do the selling

Signals watch for the right moment — a predicted trip window, an anniversary, a local event — and fire the perfect message automatically. No manual work, no missed bookings.

Signals4 firing
Gap Apr 10–13
38 guests targeted
Firing
Stay anniversary
14 guests · Mar 14
Fired
Predicted trip
38 guests · Apr 10–14
Queued
Art Basel Miami · Dec 4–8
624 past guests
Scheduled
$6,840
revenue this month
0
manual steps
Gap-night alertsLive
Apr 10–13 · Casa Palma
3 open nights
Firing
May 2–4 · Surf House
2 open nights
Queued
Jun 12–14 · Casa Sol
2 open nights
Matched
14
guests matched
$1,240
booked from alerts

Loyalty rewards

Points and perks that bring guests back to book direct.

Predicted trip windowsUpdated daily
Sarah M.
Usually books mid-April
Apr 10–14
James T.
Returns every ~11 months
May 3–8
Priya K.
Summer family trip
Jul 12–19
Marco B.
Anniversary stay
Sep 5–9
214
ready to book
38
this week

Predicted trip windows

Reach guests right when they’re likely to travel again.

Milestone momentsAutomatic
Stay anniversary · Sarah M.
1 year since first stay
Queued
Birthday offer · James T.
Mar 22
Scheduled
5th stay thank-you · Priya K.
Loyalty milestone
Sent
48
milestones this month
0
manual steps

Milestone moments

Anniversaries and birthdays, celebrated automatically.

Gap-night alertsLive
Apr 10–13 · Casa Palma
3 open nights
Firing
May 2–4 · Surf House
2 open nights
Queued
Jun 12–14 · Casa Sol
2 open nights
Matched
14
guests matched
$1,240
booked from alerts

Open-date alerts

Fill gaps in your calendar before they cost you.

Inquiry win-backsRunning
Maya T. · Apr 22–25
Inquiry 2 hrs ago · no reply
Follow-up due
Lena K. · May 3–6
Message 1 sent
Waiting
Omar R. · Jun 12–15
Replied · booked direct
Recovered
24h
to first follow-up
3
messages max

Inquiry win-backs

Automatically follow up with guests who asked but didn’t book.

Loyalty

Marketing that builds loyalty

Every campaign earns points and perks that reward booking direct — turning one-time guests into repeat members.

Points activityAuto-issued
Checkout complete · Casa Palma
3 nights · direct
+420
Review submitted · Google
5-star · post-stay
+100
Referral booked · Casa Sol
Friend stayed
+250
0
manual entries
2×
direct booking bonus

Full branding control

Match the colors, copy, and logic to your site — it all looks like you.

Sarah M. · GoldMember
4,200 pts800 to Platinum
2.4×
repeat bookings · vs non-members
Direct
only rewards · not OTA stays

Multi-property

Deploy across every site and manage it all from one dashboard.

ReferralBoth sides win
Sarah invited Emma
Link clicked · booked
+200 pts
Emma's welcome reward
Applied at booking
$25 off
James invited Tom
Link clicked
Pending
38
referrals this year
$9.4k
attributed revenue
Member perksGold
Late checkout
Until 1pm
Unlocked
10% off direct
Every booking
Unlocked
Early access
New dates 48 hrs early
Unlocked
Free night
At 6,000 pts
Locked

Integrations

Plugs into your PMS and your channels

Connect Guesty, Hostaway, OwnerRez, or Hospitable — and reach guests on email, SMS, RCS, and WhatsApp. Yada handles the rest.

Guesty

Hostaway

OwnerRez

Hospitable

Track PMS

Streamline

Lodgify

and more

Case studies

How operators are booking past guests again

Faster bookings, stronger loyalty, less OTA dependency.

“Using Yada is a no-brainer for us.”

Tristan Tuchow

Founder, Luxury Vacation Stays

“Yada finally gave us a way to bring guests back to book direct instead of handing another commission to the OTAs.”

James Anderson

Founder, Coastal Escapes Co.

“For the first time we actually own our guest data — and Yada turns it into bookings on autopilot.”

Matthew Brooks

Co-Founder, Summit Stays

“Our repeat guests used to disappear after checkout. Now Yada keeps them coming back season after season.”

Emily Grace

Owner, Harbor & Pine Rentals

“We got crazy responses last week!!”

Mark Dennis

Owner, Plus Vacation Rentals

“The inquiry winback alone paid for Yada in the first month — nights that would’ve sat empty are getting booked.”

David Mitchell

Director of Revenue, Blue Sky Getaways

“It runs the guest messaging we never had time for. It’s like adding a marketing hire without the payroll.”

William Scott

Head of Guest Experience, Anchor Point Properties

“Our review scores climbed once Yada started reaching out to guests at the right moment. Guests feel looked after.”

Michael Brown

Founder, Cedar Ridge Cabins

“$22,614 in new direct bookings in just 8 days.”

Jeff Gibb

Director of Operations, Home Team Vacation Rentals

“Upsells we used to forget about now sell themselves — early check-ins and late checkouts add up fast.”

Benjamin Miller

Operations Manager, Coastline Collective

“We sent our first SMS campaign in minutes and had inquiries coming back the same afternoon.”

John Parker

Marketing Director, Wanderwell Rentals

“Yada quietly became our entire guest marketing engine — winbacks, loyalty, and reviews all in one place.”

David Taylor

Co-Founder, Sandbar Vacation Homes

FAQ

Questions operators ask us

Everything about marketing to your past guests with Yada.

Does Yada replace my PMS?

Does this work if most of my bookings come through Airbnb or Vrbo?

How quickly will I see results?

Do my guests need to download an app?

Is there a minimum portfolio size?

See where your guest list can drive bookings next

In 20 minutes, we’ll map the campaigns and guest segments that fit your portfolio, from open dates to repeat stays.

See where your guest list can drive bookings next

In 20 minutes, we’ll map the campaigns and guest segments that fit your portfolio, from open dates to repeat stays.

See where your guest list can drive bookings next

In 20 minutes, we’ll map the campaigns and guest segments that fit your portfolio, from open dates to repeat stays.