New

Guest Signals Marketing

Turn every stay into the next direct booking.

Yada is the AI guest relationship platform for vacation rentals. Unify guest data, automate personalized marketing, and give every guest a reason to book direct again.

Book a demo

SM
Sarah Mitchell Gold
Miami, FL · Guest since 2024
Lifetime
$8,240
Stays
7
Rebook
87%
Stay historySynced from Guesty
Casa PalmaJul 12–19, 2026$2,940
Surf HouseMar 3–8, 2026$1,860
Casa PalmaAug 20–26, 2025$2,310
Email opted inSMS opted in
Guest signalFiring
Gap night: Apr 10–13
Casa Palma · 14 guests match
AI draft · Win-back60 days inactive
Hi Sarah, it has been a while since your last stay at Casa Palma. Your dates in April are open. Book direct and your Gold points carry over.
EmailSMSWhatsApp
Edit
Approve and send

Trusted by short-term rental operators

$10M+

Repeat bookings driven

11x

Average ROI

1 week

Time to get live

$10M+

Repeat bookings driven

11x

Average ROI

1 week

Time to get live

How it works

Every stay makes the next booking easier

Yada turns one great stay into a loop that compounds: the more guests you host, the more repeat bookings you earn, automatically.

How it works

Every stay makes the next booking easier

Yada turns one great stay into a loop that compounds: the more guests you host, the more repeat bookings you earn, automatically.

Guest profilesLive
Total guests
4,820
Ready to return
214
Highest rebooking likelihood
SM
Sarah M.
7 stays · last Mar 8
97%
JT
James T.
4 stays · last Feb 21
94%
PK
Priya K.
3 stays · last Jan 30
91%
MR
Marco B.
2 stays · last Dec 12
76%

Find the guests ready to return

Yada unifies every reservation into one living profile and surfaces who’s most likely to book again.

Explore guest profiles

AI campaign composerDraft ready
Audience
Gold members · no booking in 60 days312
Message
Hi Sarah, it has been a while since your last stay at Casa Palma. Your dates in April are open. Book direct and your Gold points carry over.
EmailSMSWhatsApp
Approve and send
Written in about 5 min

Send the message that books them

AI-written email, SMS, and WhatsApp, personalized to each guest and ready in minutes.

See AI campaigns

Casa Palma · April1 signal firing
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Gap Apr 10–13 · 14 guests matched

Fill your calendar, direct

Signals fire on open dates and win-back windows, driving repeat bookings before guests start searching.

See guest signals

Guest Data Platform

Know your guests like a great concierge

Every reservation, message, and visit becomes one living profile — so you always know who’s ready to come back, even after a PMS change.

Guest Data Platform

Know your guests like a great concierge

Every reservation, message, and visit becomes one living profile — so you always know who’s ready to come back, even after a PMS change.

G
Guesty
7 stays · PMS
A
Airbnb relay
OTA email address
W
Website widget
Form fill · Mar 2
C
CSV import
Past guest list
SM
Sarah Mitchell
sarah@example.com · Miami, FL
4 sources merged
Stays
7
Lifetime value
$8,240
Last stay
Mar 8
Segments
Gold membersWin-back60d inactiveHigh LTV
Consent
EmailSMSWhatsApp

“For the first time we actually own our guest data — and Yada turns it into bookings on autopilot.”

Matthew Brooks

Co-Founder, Summit Stays

Guest profiles

Segments

PMS sync

Explore Guest Data Platform

Marketing

Messages built to bring guests back

Turn reservation history into timely email, SMS, RCS, and WhatsApp campaigns that give guests a direct reason to book again.

Marketing

Messages built to bring guests back

Turn reservation history into timely email, SMS, RCS, and WhatsApp campaigns that give guests a direct reason to book again.

AI campaigns

Email, SMS, RCS, and WhatsApp written for you and personalized to each guest’s stay history.

Smart segments

Audiences built automatically from booking history, spend, and behavior.

Automated signals

Triggers fire on open dates and win-back windows — no manual setup.

Works with your PMS

Syncs guests and reservations from Hostaway, Guesty, OwnerRez, and more.

Email

SMS

RCS

WhatsApp

Explore Marketing

Guest signals
AllFiringQueued
SignalGuestsChannelsStatus
Gap Apr 10–13
Casa Palma
14
EmailSMS
Firing
Win-back
60 days inactive
312
Email
Sent
Stay anniversary
Mar 14
48
EmailWhatsApp
Queued
Predicted trip
Apr 18
27
SMS
Scheduled
Every send checks consent, quiet hours and availability first
Review queue

Guest Experience

Five-star stays that earn the next booking

From pre-arrival to checkout, every touch builds the relationship that brings guests back — automatically and on your brand.

Guest Experience

Five-star stays that earn the next booking

From pre-arrival to checkout, every touch builds the relationship that brings guests back — automatically and on your brand.

Casa Palma · mid-stay
Sarah M. · Day 2 of 3
Active
Offered upgrades
Late checkout
$45
Add
Surf lesson
$120
Add
Wine basket
$60
Add
Welcome card QR
Dynamic link · no reprints
312 scans
Guest chatAI · 24/7
What is the wifi password?
It is on the welcome card by the door. Network CasaPalma, password sunset2026.
Can we get a late checkout?
Yes, 1pm is open for $45. Want me to add it?

Pre-arrival messaging

Welcome guests and set up the perfect stay before they arrive.

24/7 AI guest chat

Trained on your properties, answering guest questions instantly.

In-stay upsells

Late checkout, add-ons, and local experiences.

Review prompts

Timed to checkout, while the stay is still fresh.

Pre-arrival

AI chat

Upsells

Review prompts

Explore Guest Experience

Loyalty

Give them a reason to book direct

Branded points, tiers, and perks that reward booking direct — turning one great stay into a lifetime of them.

Loyalty

Give them a reason to book direct

Branded points, tiers, and perks that reward booking direct — turning one great stay into a lifetime of them.

Points on every direct booking

Guests earn points whenever they book direct — and climb tiers that unlock better perks.

Perks no OTA can match

Milestone moments and loyalty that pays you back.

Points

Tiers

Perks

Branded portal

Explore Loyalty

Direct revenue from members
Last 12 months
J
F
M
A
M
J
$19,740
J
A
S
O
N
D
SM
Sarah M.
2,340 points
Gold
To Platinum660 to go
Member perks
Late checkout10% off directEarly access

Integrations

Keep your PMS. Yada makes it book more.

Connect Hostaway, Track, Streamline, Guesty, OwnerRez, Lodgify, or Hospitable in minutes. Yada runs the guest layer on top — nothing to rip out.

Integrations

Keep your PMS. Yada makes it book more.

Connect Hostaway, Track, Streamline, Guesty, OwnerRez, Lodgify, or Hospitable in minutes. Yada runs the guest layer on top — nothing to rip out.

Hostaway

Guesty

Track

Streamline

OwnerRez

Lodgify

Hospitable

Explore integrations

On your website

The guest app, on your site

Guidebook, check-in, questions, and the next stay run in a widget on your branded site. Guests never leave for a third-party URL.

On your website

The guest app, on your site

Guidebook, check-in, questions, and the next stay run in a widget on your branded site. Guests never leave for a third-party URL.

thepinelodge.com
The Pine LodgeOnline
GuidebookCheck-inQuestionsNext stay
Come back in the fall
Book direct and save 10% on your next stay.
The Pine Lodge
Your cabin is ready
Check-in from 4pm. Door code arrives at 3pm.
GuidebookCheck-inQuestions
Next stay
Book direct and save 10%.
Book again

One snippet adds a branded guest app to your site. Guests get their guidebook and check-in details, can ask questions, and see a direct-booking offer for their next stay, without leaving your domain.

Guidebook

Check-in

Questions

Next stay

Explore the widget

Case studies

How operators are booking past guests again

Faster bookings, stronger loyalty, less OTA dependency.

Case studies

How operators are booking past guests again

Faster bookings, stronger loyalty, less OTA dependency.

Featured result

$22,614

in new direct bookings in just 8 days.

Outbound SMS campaign8 days
Campaign revenue
Attributed to the campaign
$22,614
Conversations started
From 2,500 past guests
68
Direct bookings
In just over a week
9
$22,614
direct revenue
8 days
campaign length
Outbound SMS campaign8 days
Campaign revenue
Attributed to the campaign
$22,614
Conversations started
From 2,500 past guests
68
Direct bookings
In just over a week
9
$22,614
direct revenue
8 days
campaign length

Jeff Gibb

Director of Operations, Home Team Vacation Rentals

Read the story

“Using Yada is a no-brainer for us.”

Tristan Tuchow

Founder, Luxury Vacation Stays

“Using Yada is a no-brainer for us.”

Tristan Tuchow

Founder, Luxury Vacation Stays

“Yada finally gave us a way to bring guests back to book direct instead of handing another commission to the OTAs.”

James Anderson

Founder, Coastal Escapes Co.

“Yada finally gave us a way to bring guests back to book direct instead of handing another commission to the OTAs.”

James Anderson

Founder, Coastal Escapes Co.

“For the first time we actually own our guest data — and Yada turns it into bookings on autopilot.”

Matthew Brooks

Co-Founder, Summit Stays

“For the first time we actually own our guest data — and Yada turns it into bookings on autopilot.”

Matthew Brooks

Co-Founder, Summit Stays

View case studies

Resources

Ideas for more repeat bookings

Strategies and playbooks for operators who want to own their guest relationships.

Resources

Ideas for more repeat bookings

Strategies and playbooks for operators who want to own their guest relationships.

Insights

Yada Q2 2026 Results: Repeat Guests Are Becoming a Direct Booking Growth Engine

A privacy-safe analysis of 62,982 bookings, 4,496 direct bookings, and 10 anonymized customer benchmarks from Yada’s Q2 2026 results.

Aug 4, 2026

·

10 min read

Insights

Yada Q2 2026 Results: Repeat Guests Are Becoming a Direct Booking Growth Engine

A privacy-safe analysis of 62,982 bookings, 4,496 direct bookings, and 10 anonymized customer benchmarks from Yada’s Q2 2026 results.

Aug 4, 2026

·

10 min read

Insights

Yada Q2 2026 Results: Repeat Guests Are Becoming a Direct Booking Growth Engine

A privacy-safe analysis of 62,982 bookings, 4,496 direct bookings, and 10 anonymized customer benchmarks from Yada’s Q2 2026 results.

Aug 4, 2026

·

10 min read

Insights

What Are AI Agents for Vacation Rentals—and What Should They Actually Do?

Learn what AI agents for vacation rentals are, how they differ from chatbots and automation, and where they can safely help operators drive more bookings.

Jul 28, 2026

·

5 min read

Insights

What Are AI Agents for Vacation Rentals—and What Should They Actually Do?

Learn what AI agents for vacation rentals are, how they differ from chatbots and automation, and where they can safely help operators drive more bookings.

Jul 28, 2026

·

5 min read

Insights

What Are AI Agents for Vacation Rentals—and What Should They Actually Do?

Learn what AI agents for vacation rentals are, how they differ from chatbots and automation, and where they can safely help operators drive more bookings.

Jul 28, 2026

·

5 min read

Insights

AI Agent vs Chatbot vs Marketing Automation for Vacation Rentals

Compare AI agents, chatbots, and marketing automation for vacation rentals, including what each tool does best and where operators often confuse them.

Jul 28, 2026

·

5 min read

Insights

AI Agent vs Chatbot vs Marketing Automation for Vacation Rentals

Compare AI agents, chatbots, and marketing automation for vacation rentals, including what each tool does best and where operators often confuse them.

Jul 28, 2026

·

5 min read

Insights

AI Agent vs Chatbot vs Marketing Automation for Vacation Rentals

Compare AI agents, chatbots, and marketing automation for vacation rentals, including what each tool does best and where operators often confuse them.

Jul 28, 2026

·

5 min read

Explore resources

FAQ

In case you were wondering

We’re here to help you get more repeat bookings.

FAQ

In case you were wondering

We’re here to help you get more repeat bookings.

Does Yada replace my PMS?

Does this work if most of my bookings come through Airbnb or Vrbo?

How quickly will I see results?

Do my guests need to download an app?

Is there a minimum portfolio size?

Contact support

See your next direct-booking opportunity

In a 20-minute demo, we’ll map the campaigns and guest segments that can help your portfolio bring past guests back.

Get a demo

See pricing

See your next direct-booking opportunity

In a 20-minute demo, we’ll map the campaigns and guest segments that can help your portfolio bring past guests back.

Get a demo

See pricing

See your next direct-booking opportunity

In a 20-minute demo, we’ll map the campaigns and guest segments that can help your portfolio bring past guests back.

Get a demo

See pricing