Turn one-time guests into loyal direct-booking regulars.

Yada turns loyalty into the compounding layer behind repeat revenue: points, tiers, and perks that update automatically after every stay and give guests a reason to return direct.

Sarah M. · GoldMember
4,200 pts800 to Platinum
2.4×
repeat bookings · vs non-members
Direct
only rewards · not OTA stays
Member perksGold
Late checkout
Until 1pm
Unlocked
10% off direct
Every booking
Unlocked
Early access
New dates 48 hrs early
Unlocked
Free night
At 6,000 pts
Locked
Referral booked+250 pts
38
referrals this year
$9.4k
attributed revenue

2x

Member direct-booking rate

72hrs

From signup to live

Instant

Points on checkout

How it works

A loyalty program that keeps itself current

Connect your PMS, choose the rules, and let Yada handle the routine work. Points post after checkout and tiers update as guests earn.

Connect your PMS2 min
Hostaway
OAuth · read-only first
Connected
Guesty
API key
Available
OwnerRez
API key
Available
Track
API key
Available

01 · Connect your PMS

Plug in Hostaway, Hostaway, OwnerRez, and more in minutes.

Earn rules4 active
Per night
10 pts per night stayed
On
Per dollar
1 pt per $1 spent direct
On
Review bonus
100 pts for a public review
On
Referral
250 pts per confirmed stay
On

02 · Set your earn rules

Choose how guests earn — by night, spend, reviews, or referrals.

Points activityAuto-issued
Checkout complete · Casa Palma
3 nights · direct
+420
Review submitted · Google
5-star · post-stay
+100
Referral booked · Casa Sol
Friend stayed
+250
0
manual entries
2×
direct booking bonus

03 · Points auto-issue

Guests earn at checkout, see their balance, and rebook direct.

Zero manual work

Points that award themselves

The moment a guest checks out, Yada awards points based on nights, spend, or any rule you set — with bonus multipliers for booking direct. No spreadsheets, no manual tracking, no missed rewards. It all just runs.

Branded portal

A premium home for your loyalty program

Give guests a place to track points, unlock tiers, and redeem rewards in a widget on your site. No third-party URL. Every visit stays on your brand.

Points that award themselvesAutomatic
Checkout complete
3 nights · direct
+320
Review submitted
5-star · Google
+100
Referral booked
Friend stayed
+250
320
pts issued today
0
manual steps
Sarah M. · GoldMember
4,200 pts800 to Platinum
2.4×
repeat bookings · vs non-members
Direct
only rewards · not OTA stays
Member perksGold
Late checkout
Until 1pm
Unlocked
10% off direct
Every booking
Unlocked
Early access
New dates 48 hrs early
Unlocked
Free night
At 6,000 pts
Locked

Loyalty vs. discounts

Why loyalty beats a discount

A discount is a one-time price cut that trains guests to wait for the next deal. Loyalty is a standing reason to come back — to you — again and again, at full rate, without ever opening an OTA.

A discountRace to the bottom
✕Trains guests to wait for a lower price
✕Any OTA can undercut it
✕No relationship, no data
✕Cuts margin on every booking

A discount

Trains guests to expect a lower price — and any OTA can undercut it tomorrow.

A generic points appBolted on
✕Off-brand experience
✕Disconnected from your PMS
✕No link to marketing
✕Another login for guests

A generic points app

Bolted on, off-brand, and disconnected from your PMS and your marketing.

Yada LoyaltyOn brand
✓Status and perks on your brand
✓Points issued automatically at checkout
✓Connected to your PMS and marketing
✓Members book direct

Yada Loyalty

On-brand status and perks, auto-issued on checkout. Members book direct at 2x the rate.

The program

Everything a hotel loyalty program has — and more

Points, tiers, rewards, and referrals — everything a hotel loyalty program has and more, with no dev work, no spreadsheets, and no OTA cut skimming your margin.

Your loyalty program3 tiers
Explorer
0–1,999 pts · 1× earn
Entry
Gold
2,000–3,999 pts · 1.5× earn
Most popular
Ambassador
4,000+ pts · 2× earn
Top tier
Custom
names and perks
Auto
tier updates

Custom tiers

Name them, set the thresholds, and choose the perks at every level — Explorer to Ambassador.

Points that award themselvesAutomatic
Checkout complete
3 nights · direct
+320
Review submitted
5-star · Google
+100
Referral booked
Friend stayed
+250
320
pts issued today
0
manual steps

Auto-issued points

Points fire on checkout, reviews, and referrals — by nights, spend, or any rule you set.

Direct-booking bonus2× points
Booked direct · Casa Palma
3 nights
+840
Booked on an OTA
Not eligible
+0
2×
direct-booking bonus
Direct
only rewards

Direct-booking bonus

Reward guests with extra points for booking direct instead of through an OTA.

ReferralBoth sides win
Sarah invited Emma
Link clicked · booked
+200 pts
Emma's welcome reward
Applied at booking
$25 off
James invited Tom
Link clicked
Pending
38
referrals this year
$9.4k
attributed revenue

Referral engine

Members earn for bringing friends — both sides rewarded, fully tracked.

Marketing syncLive
Tier: Gold
Merged into every send
Synced
Points balance: 4,200
Available as a token
Synced
Email · SMS · WhatsApp
All channels
Live
1
source of truth
0
manual syncing

Marketing sync

Tier status and point balances flow into every email, SMS, and WhatsApp campaign.

Referrals

Turn happy guests into your best salespeople

Your most loyal guests know people exactly like them. Yada’s referral engine rewards members for bringing friends — rewarding both sides, tracking every referral from signup to booking, and turning your happiest guests into your best-performing sales channel.

Referral linksAuto-generated
Sarah M.
yada.ai/r/sarah-m
Active
James T.
yada.ai/r/james-t
Active
Priya K.
yada.ai/r/priya-k
Active
Marco B.
yada.ai/r/marco-b
Active
1
link per member
0
manual setup

Unique referral links

Generated automatically for every member.

Both sides rewardedReferral
Referrer · Sarah M.
Friend booked a stay
+250 pts
Friend · Emma L.
Welcome reward applied
$25 off
2×
both sides earn
38
referrals this year

Both sides rewarded

Referrer and friend both earn — that’s what drives virality.

Referral attributionTracked
Link clicked
Emma L. · Mar 2
Done
Signed up
Mar 2
Done
Booked
Casa Palma · Apr 10–13
Done
Stayed
Apr 13
Confirmed
$9.4k
attributed revenue
0
manual tracking

Full attribution

Every referred booking tracked, zero manual work.

Bonus on completed staysAuto-issued
Referred guest checked out
Casa Palma · Apr 13
Confirmed
Points issued to Sarah M.
Bonus for completed stay
+250 pts
On checkout
points land
0
manual awards

Bonus on completed stays

Points land when the referred guest actually checks out.

Integrations

Works with your PMS and your marketing stack

Connect Guesty, Hostaway, OwnerRez, Track, Streamline, Lodgify, and more — then sync loyalty data into Klaviyo, WhatsApp, SMS, and email so tier status and point balances power every message you send.

Guesty

Hostaway

OwnerRez

Hospitable

Track PMS

Streamline

Lodgify

and more

Case studies

Operators are turning guests into regulars

More repeat stays, stronger guest relationships, and far less dependence on the OTAs — from a program that runs itself.

“Using Yada is a no-brainer for us.”

Tristan Tuchow

Founder, Luxury Vacation Stays

“Yada finally gave us a way to bring guests back to book direct instead of handing another commission to the OTAs.”

James Anderson

Founder, Coastal Escapes Co.

“For the first time we actually own our guest data — and Yada turns it into bookings on autopilot.”

Matthew Brooks

Co-Founder, Summit Stays

“Our repeat guests used to disappear after checkout. Now Yada keeps them coming back season after season.”

Emily Grace

Owner, Harbor & Pine Rentals

“We got crazy responses last week!!”

Mark Dennis

Owner, Plus Vacation Rentals

“The inquiry winback alone paid for Yada in the first month — nights that would’ve sat empty are getting booked.”

David Mitchell

Director of Revenue, Blue Sky Getaways

“It runs the guest messaging we never had time for. It’s like adding a marketing hire without the payroll.”

William Scott

Head of Guest Experience, Anchor Point Properties

“Our review scores climbed once Yada started reaching out to guests at the right moment. Guests feel looked after.”

Michael Brown

Founder, Cedar Ridge Cabins

“$22,614 in new direct bookings in just 8 days.”

Jeff Gibb

Director of Operations, Home Team Vacation Rentals

“Upsells we used to forget about now sell themselves — early check-ins and late checkouts add up fast.”

Benjamin Miller

Operations Manager, Coastline Collective

“We sent our first SMS campaign in minutes and had inquiries coming back the same afternoon.”

John Parker

Marketing Director, Wanderwell Rentals

“Yada quietly became our entire guest marketing engine — winbacks, loyalty, and reviews all in one place.”

David Taylor

Co-Founder, Sandbar Vacation Homes

FAQ

In case you were wondering

Everything about launching loyalty with Yada.

Does Yada replace my PMS?

Does this work if most of my bookings come through Airbnb or Vrbo?

How quickly will I see results?

Do my guests need to download an app?

Is there a minimum portfolio size?

Give past guests a better reason to book direct

See how a loyalty program could fit your portfolio, including the tiers, perks, and booking behaviors you want to reward.

Give past guests a better reason to book direct

See how a loyalty program could fit your portfolio, including the tiers, perks, and booking behaviors you want to reward.

Give past guests a better reason to book direct

See how a loyalty program could fit your portfolio, including the tiers, perks, and booking behaviors you want to reward.