Help more booking-site visitors become direct guests — and future repeat bookers.
Yada gives your website a more helpful path to direct booking: answer questions, capture interest, and turn serious guests into relationships your team can continue to grow after the first stay.
Direct booking engine
A practical toolkit for turning website interest into bookings
Give visitors timely answers, a way to start a conversation, and a clearer reason to book direct. The tools work together on the site you already have, without asking your team to rebuild it.
24/7 live chat
An always-on assistant that answers guest questions in seconds, nudges hesitant browsers, and turns ‘just looking’ into ‘just booked’ — day or night, in your brand voice.
Smart popups
Perfectly-timed, on-brand popups that catch visitors at exactly the right moment and trade an irresistible offer for their email and phone — so no lead ever slips away.
Capture every lead
Every anonymous click becomes a named guest in a first-party list you own forever — and can remarket to again and again, completely commission-free.
30-second install
Go live in the time it takes to pour a coffee
Paste one lightweight snippet into your site and you’re instantly capturing leads and answering guests around the clock. No developers, no plugins, no waiting on a redesign — just results.
Built for STR
This is no bolted-on generic chatbot
Yada is purpose-built for short-term rentals and boutique hotels — it actually speaks availability, rates, minimum stays, and house rules, so it closes real bookings instead of just deflecting support tickets.
Proof
More direct bookings. A whole lot less OTA.
See how operators use Yada’s booking-site tools to capture leads, win back past guests, and move revenue away from OTAs — part of more than $10M in repeat bookings driven across Yada customers.
“Using Yada is a no-brainer for us.”
Tristan Tuchow
Founder, Luxury Vacation Stays
“Yada finally gave us a way to bring guests back to book direct instead of handing another commission to the OTAs.”
James Anderson
Founder, Coastal Escapes Co.
“For the first time we actually own our guest data — and Yada turns it into bookings on autopilot.”
Matthew Brooks
Co-Founder, Summit Stays
“Our repeat guests used to disappear after checkout. Now Yada keeps them coming back season after season.”
Emily Grace
Owner, Harbor & Pine Rentals
“We got crazy responses last week!!”
Mark Dennis
Owner, Plus Vacation Rentals
“The inquiry winback alone paid for Yada in the first month — nights that would’ve sat empty are getting booked.”
David Mitchell
Director of Revenue, Blue Sky Getaways
“It runs the guest messaging we never had time for. It’s like adding a marketing hire without the payroll.”
William Scott
Head of Guest Experience, Anchor Point Properties
“Our review scores climbed once Yada started reaching out to guests at the right moment. Guests feel looked after.”
Michael Brown
Founder, Cedar Ridge Cabins
“$22,614 in new direct bookings in just 8 days.”
Jeff Gibb
Director of Operations, Home Team Vacation Rentals
“Upsells we used to forget about now sell themselves — early check-ins and late checkouts add up fast.”
Benjamin Miller
Operations Manager, Coastline Collective
“We sent our first SMS campaign in minutes and had inquiries coming back the same afternoon.”
John Parker
Marketing Director, Wanderwell Rentals
“Yada quietly became our entire guest marketing engine — winbacks, loyalty, and reviews all in one place.”
David Taylor
Co-Founder, Sandbar Vacation Homes