Guest CRM expertise, purpose-built for repeat direct bookings.
Built by lifecycle marketers from HubSpot, Klaviyo, Shopify, and ZoomInfo, Yada unifies reservations, conversations, campaigns, and loyalty into one guest profile — then turns that context into more relevant repeat-booking marketing.
Guest intelligence
One guest record. More direct bookings.
Unify every reservation, conversation, campaign, and loyalty moment in one guest profile — then give your team the context to turn great stays into repeat revenue.
Guest 360
See booking history, stay value, preferences, conversations, and loyalty status in one living profile.
Smart segments
AI groups guests by intent, behavior, value, and likelihood to book again — ready for the right message.
Revenue attribution
Know which campaign, channel, and guest segment drove each direct booking and every dollar of revenue.
Guest 360
Know every guest — not just every reservation
Yada joins fragmented PMS and messaging data into one persistent guest timeline, so your team can recognize returning guests, personalize every interaction, and keep that intelligence through every system change.
AI marketing
Turn guest intelligence into action
Yada’s AI finds the guests most likely to return, builds the right audience, writes the campaign, and tracks the booking — across email, SMS, RCS, and WhatsApp.
Customer proof
Built for operators who want more direct revenue
See how vacation rental teams use Yada to understand guests, automate personalized outreach, and turn first stays into loyal direct bookers.
“Using Yada is a no-brainer for us.”
Tristan Tuchow
Founder, Luxury Vacation Stays
“Yada finally gave us a way to bring guests back to book direct instead of handing another commission to the OTAs.”
James Anderson
Founder, Coastal Escapes Co.
“For the first time we actually own our guest data — and Yada turns it into bookings on autopilot.”
Matthew Brooks
Co-Founder, Summit Stays
“Our repeat guests used to disappear after checkout. Now Yada keeps them coming back season after season.”
Emily Grace
Owner, Harbor & Pine Rentals
“We got crazy responses last week!!”
Mark Dennis
Owner, Plus Vacation Rentals
“The inquiry winback alone paid for Yada in the first month — nights that would’ve sat empty are getting booked.”
David Mitchell
Director of Revenue, Blue Sky Getaways
“It runs the guest messaging we never had time for. It’s like adding a marketing hire without the payroll.”
William Scott
Head of Guest Experience, Anchor Point Properties
“Our review scores climbed once Yada started reaching out to guests at the right moment. Guests feel looked after.”
Michael Brown
Founder, Cedar Ridge Cabins
“$22,614 in new direct bookings in just 8 days.”
Jeff Gibb
Director of Operations, Home Team Vacation Rentals
“Upsells we used to forget about now sell themselves — early check-ins and late checkouts add up fast.”
Benjamin Miller
Operations Manager, Coastline Collective
“We sent our first SMS campaign in minutes and had inquiries coming back the same afternoon.”
John Parker
Marketing Director, Wanderwell Rentals
“Yada quietly became our entire guest marketing engine — winbacks, loyalty, and reviews all in one place.”
David Taylor
Co-Founder, Sandbar Vacation Homes
Resources
Build a stronger direct-booking engine
Practical guides for guest data, lifecycle marketing, loyalty, and repeat bookings for short-term-rental operators.
