The guest app lives on your website.

Guidebook, check-in, questions, upsells, and the next stay run in a widget on your domain. Guests never leave your brand for someone else’s URL.

thepinelodge.com
The Pine LodgeOnline
GuidebookCheck-inQuestionsNext stay
Come back in the fall
Book direct and save 10% on your next stay.
The Pine Lodge
Your cabin is ready
Check-in from 4pm. Door code arrives at 3pm.
GuidebookCheck-inQuestions
Next stay
Book direct and save 10%.
Book again

$0

Free forever — no card required

15s

To install, no developer

100%

On your own branded site

One widget

The guest app, on your site

Chat, guidebook, check-in, upsells, and loyalty sit in one widget on your site. Same job as a guest app. It stays on your domain.

Guest chatAI · 24/7
What's the WiFi password?
It's on the welcome card by the door. Network CasaPalma, password sunset2026.
Can we get a late checkout?
Yes, 1pm is open for $45. Add it?
87%
resolved without team
<10m
escalation response

Live chat

Answer questions the moment they come up — before, during, and after the stay — right on your site, not a separate inbox.

Guest widgetOn your site
Guidebook
WiFi, parking, local tips
Open
Check-in
Door code at 3pm
Ready
Questions
AI answers instantly
Online
Next stay
Book direct and save 10%
New

Widget on your site

Guidebook, check-in, upsells, and trip info run in the widget on your site. The guest never leaves your brand.

Loyalty · GoldMember
4,200 pts800 from Platinum
+420 pts this stay
Redeem
2.4×
repeat bookings
$0
to add loyalty

Loyalty, on your site

Points, perks, and rewards that bring guests back to book direct — in the same widget, on your domain.

Effortless

Live on your site in 15 seconds

Copy one snippet, paste it into your site, done. No developer, no waiting, no monthly fee. Pre-built hospitality flows for new visitors, in-stay guests, and past guests go to work the moment you hit publish.

One guest record

Every interaction, in one guest profile

Chat, portal activity, and bookings all flow into a single Guest 360 profile. Because it happens on your site under your brand, the relationship — and the data — stays yours forever, ready to power every future campaign.

Add the widgetOne snippet
<script src="yada.ai/widget.js" data-id="casa-palma" />
Widget active
Branded to your site
Live
15s
to go live
$0
forever
Guest timelineUnified
Direct booking confirmed
Casa Palma · $1,640
Mar 14
Replied to SMS
Predicted-trip campaign
Mar 10
Reached Gold tier
4,200 pts
Feb 21
Opened 'Spring in Miami'
Email
Feb 3

Yada vs. the rest

Most tools send guests to someone else’s URL

A third-party guest app takes them off your site. Every tap builds their brand. Yada does that work in a widget on yours.

✕

A separate guest app

Your guest leaves your site for someone else’s portal. Every tap builds their brand, not yours.

✕

A bolt-on chat box

Answers a message, then forgets it. No guidebook, no check-in, no next stay on your site.

✓

The Yada widget

The guest app, on your site. Guidebook, questions, and follow-ups stay on your brand.

Better together

The free front door for the Yada marketing tools

The widget keeps guests on your site. The rest of Yada turns those moments into reviews, loyalty, and the next direct booking.

Sarah MartinezGuest 360
Stays
4 · $8,240 LTV
Last message
Widget · 2 days ago
Loyalty
Gold · 4,200 pts
Predicted trip
Apr 10–14
1
profile per guest
100%
history retained

Guest Data Platform

Every guest and conversation unified into one Guest 360 profile.

Win-back campaignSending
Hi Sarah! It's been 45 days since your stay at Casa Palma. We'd love to have you back.
Channels
Email · SMS · WhatsApp
81%
open rate
$0
manual work

Marketing

Turn guest relationships into AI-written campaigns that book direct.

Loyalty · GoldMember
4,200 pts800 from Platinum
+420 pts this stay
Redeem
2.4×
repeat bookings
$0
to add loyalty

Loyalty

Reward direct bookings and turn first-timers into repeat guests.

All included, all free

Everything the free widget includes

No tiers, no usage limits, no credit card, just one fully branded widget that keeps your entire guest experience on your own site, forever free.

Guest chatAI · 24/7
What's the WiFi password?
It's on the welcome card by the door. Network CasaPalma, password sunset2026.
Can we get a late checkout?
Yes, 1pm is open for $45. Add it?
87%
resolved without team
<10m
escalation response

Live chat

Answer guest questions in real time, right on your site.

Your stay · Casa PalmaPre-arrival
Check-in
Mar 18 · 3pm
WiFi
Surf2024
Copy
Late checkout
$45
Add
Guidebook
Open
No app
needed to open
100%
your brand

On your site

Check-in, guidebook, and upsells in the widget on your site.

Points activityAuto-issued
Checkout complete · Casa Palma
3 nights · direct
+420
Review submitted · Google
5-star · post-stay
+100
Referral booked · Casa Sol
Friend stayed
+250
0
manual entries
2×
direct booking bonus

Loyalty rewards

Points and perks that bring guests back to book direct.

BrandingYour colors
Casa Palma
Primary #0F766E
Live
Blue Horizon
Primary #1D4ED8
Live
Villa Norte
Primary #7C3AED
Live
100%
your brand
0
third-party logos

Full branding control

Match the colors, copy, and logic to your site — it all looks like you.

All properties1 dashboard
Casa Palma
Widget live
Live
Blue Horizon
Widget live
Live
Villa Norte
Widget live
Live
Casa Sol
Installing
Pending
1
dashboard
∞
properties

Multi-property

Deploy across every site and manage it all from one dashboard.

On your site

The guest app, on your website

Check-in, guidebook, upsells, and trip details run in the widget on your site. The guest never leaves your brand.

Guest widgetOn your site
Guidebook
WiFi, parking, local tips
Open
Check-in
Door code at 3pm
Ready
Questions
AI answers instantly
Online
Next stay
Book direct and save 10%
New
Loyalty · GoldMember
4,200 pts800 from Platinum
+420 pts this stay
Redeem
2.4×
repeat bookings
$0
to add loyalty
Digital guidebookIn the widget
Check-in info
Door code, parking, arrival
Open
House manual
WiFi, appliances, rules
Open
Local tips
Restaurants, beaches, activities
Open
1 tap
to any answer
Updates
instantly

Digital guidebook

Local tips, house manual, and check-in info in one tap.

One-tap upsellsMid-stay
Late checkout
Until 1pm
$45 · Add
Surf lesson
Saturday 9am
$120 · Add
Wine basket
Delivered Friday
$60 · Add
34%
upsell acceptance
$45
per stay

Upsells & extras

Sell early check-in, mid-stay cleans, and add-ons in the widget on your site.

Trip detailsCasa Palma
Booking
Mar 18–21 · 4 guests
Directions
12 Ocean Dr, Miami
Open map
WiFi
CasaPalma · Surf2024
Copy
Always
at hand
No app
needed

Trip details

Booking info, directions, and Wi-Fi, always at hand.

BrandingYour colors
Casa Palma
Primary #0F766E
Live
Blue Horizon
Primary #1D4ED8
Live
Villa Norte
Primary #7C3AED
Live
100%
your brand
0
third-party logos

Your branding, not theirs

Your logo, your colors — on your website, not a third-party URL.

Integrations

Plugs into your PMS and your channels

Connect Guesty, Hostaway, OwnerRez, or Hospitable — and reach guests on email, SMS, RCS, and WhatsApp. Yada handles the rest.

Guesty

Hostaway

OwnerRez

Hospitable

Track PMS

Streamline

Lodgify

and more

Case studies

How operators keep guests on their own brand

More conversations, a guest experience that stays theirs, and more repeat direct bookings.

“Using Yada is a no-brainer for us.”

Tristan Tuchow

Founder, Luxury Vacation Stays

“Yada finally gave us a way to bring guests back to book direct instead of handing another commission to the OTAs.”

James Anderson

Founder, Coastal Escapes Co.

“For the first time we actually own our guest data — and Yada turns it into bookings on autopilot.”

Matthew Brooks

Co-Founder, Summit Stays

“Our repeat guests used to disappear after checkout. Now Yada keeps them coming back season after season.”

Emily Grace

Owner, Harbor & Pine Rentals

“We got crazy responses last week!!”

Mark Dennis

Owner, Plus Vacation Rentals

“The inquiry winback alone paid for Yada in the first month — nights that would’ve sat empty are getting booked.”

David Mitchell

Director of Revenue, Blue Sky Getaways

“It runs the guest messaging we never had time for. It’s like adding a marketing hire without the payroll.”

William Scott

Head of Guest Experience, Anchor Point Properties

“Our review scores climbed once Yada started reaching out to guests at the right moment. Guests feel looked after.”

Michael Brown

Founder, Cedar Ridge Cabins

“$22,614 in new direct bookings in just 8 days.”

Jeff Gibb

Director of Operations, Home Team Vacation Rentals

“Upsells we used to forget about now sell themselves — early check-ins and late checkouts add up fast.”

Benjamin Miller

Operations Manager, Coastline Collective

“We sent our first SMS campaign in minutes and had inquiries coming back the same afternoon.”

John Parker

Marketing Director, Wanderwell Rentals

“Yada quietly became our entire guest marketing engine — winbacks, loyalty, and reviews all in one place.”

David Taylor

Co-Founder, Sandbar Vacation Homes

FAQ

In case you were wondering

The widget is the guest app. It lives on your site.

Does Yada replace my PMS?

Does this work if most of my bookings come through Airbnb or Vrbo?

How quickly will I see results?

Do my guests need to download an app?

Is there a minimum portfolio size?

Ready to own your entire guest experience?

Add the widget to your site. Guidebook, questions, and the next stay stay on your brand.

Ready to own your entire guest experience?

Add the widget to your site. Guidebook, questions, and the next stay stay on your brand.

Ready to own your entire guest experience?

Add the widget to your site. Guidebook, questions, and the next stay stay on your brand.