A promising widget conversation no longer has to disappear when a guest leaves. When an inquiry stays open and no win-back journey is already handling it, Deal Agent can take ownership and continue the follow-up with the same suppression, cooldown, and approval safeguards used elsewhere in Yada.
Open widget inquiries are checked again after 24 hours
Deal Agent steps in only when no existing win-back automation owns the contact
Converted, closed, suppressed, or already-owned opportunities are skipped
Follow-up remains governed by workspace settings and messaging safety rules